Review - Process
The review process is a straight forward exercise that should be used for all projects to ensure that future projects utilize lessons learned and that team members can reduce their workload by building on a knowledge foundation rather than starting from scratch each project.
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| Review project results and customer feedback. |
- Identify "best practices" - processes that worked really well and that should be incorporated in future projects.
- Identify any other problems that arose during the project.
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| Brainstorm ideas for project process improvement. |
- Brainstorm ways to improve processes that did not work as well as expected.
- Brainstorm ideas for improving project processes in general
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| Select, classify and store documentation and other deliverables for future reference. |
- Avoid "reinventing the wheel" for every project. Reuse as much of a project as possible.
- Store reference materials, templates and other reusable items in a shared space.
- Classify this information in ways that make it easy to find.
- Identify project "communities of interest" and classify reference materials in relation to the communities of interest that would use them.
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| Tools |
- Shared file/document libraries
- Collaborative project software - that includes capabilities to revise & reuse process "templates" and provides collaborative brainstorming and library features.
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